Contact information

🐾 Contact Us

We love hearing from our customers! Whether you have a question about your order, need help choosing the perfect product for your furry friend, or just want to say hello, the Petora team is here for you. 💌

📩 Email Support

For any questions, product inquiries, or order issues, reach out to us at:
📧 support@petora.com

Our customer support team is available Monday–Friday, 9 AM–6 PM (EST) and will respond within 24–48 hours.

🐶 Order Assistance

To check the status of your order, visit our Order Tracking Page and enter your tracking number.
If you have trouble finding your tracking details, email us and we’ll be happy to help!

💬 Social Media

Stay connected with us and share your pets’ happy moments!

We love featuring our customers’ adorable pets — tag us for a chance to be featured! 🐕🐾

🏢 Mailing Address

Petora

801 W Big Beaver Rd, Suite 300
Troy, MI 48084
United States

5865776667
support@petora.com

❤️ We’re Here to Help

Your satisfaction means the world to us. Don’t hesitate to reach out — we’ll make sure you and your pets are well taken care of!